Default Ports
This document documents the default ports used by Apps.
These defaults can of course be changed, but as we guarantee "sane, working defaults" they should provide no or minimal conflicts without being changed
Core Apps
App |
Service |
Port Name |
Port |
Protocol |
Note |
k8s-gateway |
main |
main |
53 |
UDP |
Potential conflict with pihole |
traefik |
main |
main |
9000 |
HTTP |
Potential conflict with minio (Official) |
traefik |
tcp |
web |
9080 |
HTTP |
Adviced to be moved to port 80 |
traefik |
metrics |
metrics |
9100 |
HTTP |
|
traefik |
tcp |
websecure |
9443 |
HTTPS |
Adviced to be moved to port 443 |
prometheus |
main |
main |
10086 |
HTTP |
|
prometheus |
alertmanager |
alertmanager |
10087 |
HTTP |
|
prometheus |
promop |
promop |
10089 |
HTTP |
|
prometheus |
thanos |
thanos |
10901 |
HTTP |
|
Stable and Incubator Apps
App |
Service |
Port Name |
Port |
Protocol |
Note |
amcrest2mqtt |
main |
main |
- |
- |
Service disabled |
leaf2mqtt |
main |
main |
- |
- |
Service disabled |
promcord |
main |
main |
- |
- |
Service disabled |
protonmail-bridge |
main |
main |
- |
- |
Service disabled |
speedtest-exporter |
main |
main |
- |
- |
Service disabled |
unpackerr |
main |
main |
- |
- |
Service disabled |
unpoller |
main |
main |
- |
- |
Service disabled |
uptimerobot-prometheus |
main |
main |
- |
- |
Service disabled |
ddclient |
main |
main |
- |
- |
Service disabled |
duckdns |
main |
main |
- |
- |
Service disabled |
webgrabplus |
main |
main |
- |
- |
Service disabled |
rsnapshot |
main |
main |
- |
- |
Service disabled |
protonmail-bridge |
smtp |
smtp |
25 |
TCP |
Potential conflict with other smtp apps |
anonaddy |
smtp |
smtp |
25 |
TCP |
Potential conflict with other smtp apps |
pihole |
dns-tcp |
dns-tcp |
53 |
TCP |
Potential conflict with k8s-gateway |
pihole |
dns |
dns |
53 |
UDP |
Potential conflict with k8s-gateway |
openldap |
main |
main |
389 |
TCP |
|
minisatip |
rtsp |
rtsp |
554 |
TCP |
|
openldap |
ldaps |
ldaps |
636 |
TCP |
|
domoticz |
comm2 |
comm2 |
1443 |
TCP |
|
nntp2nntp |
main |
main |
1563 |
TCP |
|
kms |
main |
main |
1688 |
TCP |
|
freeradius |
main |
main |
1812 |
UDP |
|
freeradius |
accounting |
accounting |
1813 |
UDP |
|
node-red |
main |
main |
1880 |
TCP |
|
mosquitto |
main |
main |
1883 |
TCP |
|
minisatip |
discovery |
discovery |
1900 |
UDP |
|
owncast |
rtmp |
rtmp |
1935 |
TCP |
Potential conflict with frigate |
frigate |
rtmp |
rtmp |
1935 |
TCP |
Potential conflict with owncast |
ubooquity |
main |
main |
2202 |
TCP |
|
gitea |
ssh |
ssh |
2222 |
TCP |
|
photoprism |
main |
main |
2342 |
TCP |
|
valheim |
valheim |
valheim-1 |
2456 |
UDP |
|
valheim |
valheim |
valheim-2 |
2457 |
UDP |
|
valheim |
valheim |
valheim-3 |
2458 |
UDP |
|
sqlitebrowser |
main |
main |
3000 |
TCP |
|
uptime-kuma |
main |
main |
3001 |
TCP |
|
vaultwarden |
ws |
ws |
3012 |
TCP |
|
loki |
main |
main |
3100 |
HTTP |
|
jdownloader2 |
myjd |
myjd |
3129 |
TCP |
|
pylon |
main |
main |
3131 |
TCP |
|
clamav |
main |
main |
3310 |
TCP |
|
unifi |
stun |
mstunain |
3478 |
UDP |
|
logitech-media-server |
playertcp |
slimprototcp |
3483 |
TCP |
|
logitech-media-server |
playerudp |
slimprotoudp |
3483 |
UDP |
|
ombi |
main |
main |
3579 |
TCP |
|
ipfs |
peer |
peer |
4001 |
TCP |
|
quassel-core |
main |
main |
4242 |
TCP |
|
navidrome |
main |
main |
4533 |
TCP |
|
requestrr |
main |
main |
4545 |
TCP |
|
guacd |
main |
main |
4822 |
TCP |
|
frigate |
main |
main |
5000 |
TCP |
|
ipfs |
api |
api |
5001 |
TCP |
|
appdaemon |
main |
main |
5050 |
TCP |
|
overseer |
main |
main |
5055 |
TCP |
|
nzbhydra |
main |
main |
5076 |
TCP |
|
lazylibrarian |
main |
main |
5299 |
TCP |
|
syslog-ng |
syslog-udp |
syslog-udp |
5514 |
UDP |
|
esphome |
main |
main |
6052 |
TCP |
|
novnc |
main |
main |
6080 |
TCP |
|
domoticz |
comm1 |
comm1 |
6144 |
TCP |
|
znc |
main |
main |
6501 |
TCP |
|
syslog-ng |
syslog-tls |
syslog-tls |
6514 |
TCP |
|
embystat |
main |
main |
6555 |
TCP |
|
syslog-ng |
main |
main |
6601 |
TCP |
|
ngircd |
main |
main |
6667 |
TCP |
|
bazarr |
main |
main |
6767 |
TCP |
|
unifi |
speedtest |
speedtest |
6789 |
TCP |
|
aria2 |
main |
main |
6800 |
TCP |
|
qbittorrent |
torrent |
torrent |
6881 |
TCP |
|
qbittorrent |
torrentudp |
torrentudp |
6881 |
UDP |
|
aria2 |
listen |
listen |
6888 |
TCP |
|
logitech-media-server |
main |
main |
7000 |
TCP |
|
clamav |
milter |
milter |
7357 |
TCP |
|
foldingathome |
main |
main |
7396 |
TCP |
|
haste-server |
main |
main |
7777 |
TCP |
|
nextcloud |
hpb |
hpb |
7867 |
TCP |
|
radarr |
main |
main |
7878 |
TCP |
|
synapse |
main |
main |
8008 |
TCP |
|
omada-controller |
main |
main |
8043 |
TCP |
|
odoo |
main |
main |
8069 |
TCP |
|
odoo |
odoo |
odoo-1 |
8071 |
TCP |
|
odoo |
odoo |
odoo-2 |
8072 |
TCP |
|
unifi |
comm |
comm |
8080 |
TCP |
|
calibre |
webserver |
webserver |
8081 |
TCP |
|
traccar |
main |
main |
8082 |
TCP |
|
calibre-web |
main |
main |
8083 |
TCP |
|
calibre |
main |
main |
8084 |
TCP |
|
htpcmanager |
main |
main |
8085 |
TCP |
|
synclounge |
main |
main |
8088 |
TCP |
|
mylar |
main |
main |
8090 |
TCP |
|
zwavejs2mqtt |
main |
main |
8091 |
TCP |
|
jellyfin |
main |
main |
8096 |
TCP |
|
deluge |
main |
main |
8112 |
TCP |
|
home-assistant |
main |
main |
8123 |
TCP |
|
tautulli |
main |
main |
8181 |
TCP |
|
flaresolverr |
main |
main |
8191 |
TCP |
|
duplicati |
main |
main |
8200 |
TCP |
|
tdarr |
main |
main |
8265 |
TCP |
|
tdarr |
comm |
comm |
8266 |
TCP |
|
tdarr-node |
main |
main |
8267 |
TCP |
|
beets |
main |
main |
8337 |
TCP |
|
syncthing |
main |
main |
8384 |
TCP |
|
unifi |
main |
main |
8443 |
HTTPS |
|
gaps |
main |
main |
8484 |
TCP |
|
lidarr |
main |
main |
8686 |
TCP |
|
readarr |
main |
main |
8787 |
TCP |
|
unifi |
guestportal |
websecure |
8843 |
HTTPS |
|
minisatip |
main |
main |
8875 |
TCP |
|
unifi |
guestportal |
web |
8880 |
HTTP |
|
resilio-sync |
main |
main |
8888 |
TCP |
|
sonarr |
main |
main |
8989 |
TCP |
|
valheim |
main |
main |
9010 |
TCP |
|
valheim |
supervisor |
supervisor |
9011 |
TCP |
|
pihole |
main |
main |
9089 |
TCP |
|
minio-console |
main |
main |
9090 |
TCP |
|
authelia |
main |
main |
9091 |
TCP |
|
synapse |
replication |
replication |
9092 |
TCP |
|
synapse |
metrics |
metrics |
9093 |
TCP |
|
jacket |
main |
main |
9117 |
HTTP |
|
unpoller |
main |
metrics |
9130 |
TCP |
|
owncloud-ocis |
main |
main |
9200 |
TCP |
|
prowlarr |
main |
main |
9696 |
TCP |
|
uptimerobot-prometheus |
main |
metrics |
9705 |
TCP |
|
kodi-headless |
esall |
esall |
9777 |
UDP |
|
speedtest-exporter |
main |
metrics |
9798 |
TCP |
|
tvheadend |
main |
main |
9981 |
TCP |
|
tvheadend |
htsp |
htsp |
9982 |
TCP |
|
teamspeak3 |
voice |
voice |
9987 |
UDP |
|
guacamole-client |
main |
main |
9998 |
TCP |
|
stash |
main |
main |
9999 |
TCP |
|
ser2sock |
main |
main |
10000 |
TCP |
|
deconz |
websocket |
websocket |
10001 |
TCP |
|
deconz |
vnc |
vnc |
10002 |
TCP |
|
external-service |
main |
main |
10003 |
HTTPS |
|
nullserv |
main |
main |
10004 |
TCP |
|
nullserv |
https |
https |
10005 |
TCP |
|
apache-musicindex |
main |
main |
10006 |
TCP |
|
cryptofolio |
main |
main |
10007 |
TCP |
|
deconz |
main |
main |
10008 |
TCP |
|
dsmr-reader |
main |
main |
10009 |
TCP |
|
freshrss |
main |
main |
10010 |
TCP |
|
teamspeak3 |
main |
main |
10011 |
TCP |
|
grav |
main |
main |
10012 |
TCP |
|
grocy |
main |
main |
10013 |
TCP |
|
heimdall |
main |
main |
10014 |
TCP |
|
kanboard |
main |
main |
10015 |
TCP |
|
librespeed |
main |
main |
10016 |
TCP |
|
lychee |
main |
main |
10017 |
TCP |
|
mealie |
main |
main |
10018 |
TCP |
|
muximux |
main |
main |
10019 |
TCP |
|
nextcloud |
main |
main |
10020 |
TCP |
|
octoprint |
main |
main |
10021 |
TCP |
|
organizr |
main |
main |
10022 |
TCP |
|
gonic |
main |
main |
10023 |
TCP |
|
pgadmin |
main |
main |
10024 |
TCP |
|
photoshow |
main |
main |
10025 |
TCP |
|
phpldapadmin |
main |
main |
10026 |
TCP |
|
piwigo |
main |
main |
10027 |
TCP |
|
pixapop |
main |
main |
10028 |
TCP |
|
recipes |
main |
main |
10029 |
TCP |
|
smokeping |
main |
main |
10030 |
TCP |
|
truecommand |
main |
main |
10031 |
TCP |
|
audacity |
main |
main |
10032 |
TCP |
|
digikam |
main |
main |
10033 |
TCP |
|
doublecommander |
main |
main |
10034 |
TCP |
|
filezilla |
main |
main |
10035 |
TCP |
|
flood |
main |
main |
10036 |
TCP |
|
gitea |
main |
main |
10037 |
TCP |
|
grafana |
main |
main |
10038 |
HTTP |
|
icantbelieveitsnotvaletudo |
main |
main |
10039 |
TCP |
|
littlelink |
main |
main |
10040 |
TCP |
|
mstream |
main |
main |
10041 |
TCP |
|
remmina |
main |
main |
10042 |
TCP |
|
onlyoffice-document-server |
main |
main |
10043 |
TCP |
|
wiki |
main |
main |
10044 |
TCP |
|
wikijs |
main |
main |
10045 |
TCP |
|
zwavejs2mqtt |
ws |
ws |
10046 |
TCP |
|
airsonic |
main |
main |
10047 |
TCP |
|
booksonic-air |
main |
main |
10048 |
TCP |
|
deepstack |
main |
main |
10049 |
TCP |
|
spotweb |
main |
main |
10050 |
TCP |
|
firefox-syncserver |
main |
main |
10051 |
TCP |
|
whoogle |
main |
main |
10052 |
TCP |
|
handbrake |
main |
main |
10053 |
TCP |
|
jdownloader2 |
main |
main |
10054 |
TCP |
|
handbrake |
vnc |
vnc |
10055 |
TCP |
|
jdownloader2 |
vnc |
vnc |
10056 |
TCP |
|
nzbget |
main |
main |
10057 |
TCP |
|
friendica |
main |
main |
10058 |
TCP |
|
logitech-media-server |
cli |
cli |
10059 |
TCP |
|
etherpad |
main |
main |
10060 |
TCP |
|
thelounge |
main |
main |
10061 |
TCP |
|
oscam |
main |
main |
10062 |
TCP |
|
code-server |
main |
main |
10063 |
TCP |
|
headphones |
main |
main |
10064 |
TCP |
|
hyperion-ng |
main |
main |
10065 |
TCP |
|
sickgear |
main |
main |
10066 |
TCP |
|
sickchill |
main |
main |
10067 |
TCP |
|
medusa |
main |
main |
10068 |
TCP |
|
babybuddy |
main |
main |
10069 |
TCP |
|
cloud9 |
main |
main |
10070 |
TCP |
|
dizquetv |
main |
main |
10071 |
TCP |
|
focalboard |
main |
main |
10072 |
TCP |
|
golinks |
main |
main |
10073 |
TCP |
|
healthchecks |
main |
main |
10074 |
TCP |
|
pyload |
main |
main |
10075 |
TCP |
|
shorturl |
main |
main |
10076 |
TCP |
|
static |
main |
main |
10077 |
TCP |
|
twtxt |
main |
main |
10078 |
TCP |
|
emby |
main |
main |
10079 |
TCP |
|
davos |
main |
main |
10081 |
TCP |
|
fireflyiii |
main |
main |
10082 |
TCP |
|
fossil |
main |
main |
10083 |
TCP |
|
gotify |
main |
main |
10084 |
TCP |
|
komga |
main |
main |
10085 |
TCP |
|
owncast |
main |
main |
10088 |
TCP |
|
openkm |
main |
main |
10090 |
TCP |
|
miniflux |
main |
main |
10091 |
TCP |
|
piaware |
main |
main |
10092 |
TCP |
|
podgrab |
main |
main |
10093 |
TCP |
|
pretend-youre-xyzzy |
main |
main |
10094 |
TCP |
|
qbittorrent |
main |
main |
10095 |
TCP |
|
reg |
main |
main |
10096 |
TCP |
|
sabnzbd |
main |
main |
10097 |
TCP |
|
shiori |
main |
main |
10098 |
TCP |
|
statping |
main |
main |
10099 |
TCP |
|
teedy |
main |
main |
10100 |
TCP |
|
promcord |
main |
metrics |
10101 |
TCP |
|
vaultwarden |
main |
main |
10102 |
TCP |
|
zigbee2mqtt |
main |
main |
10103 |
TCP |
|
tt-rss |
main |
main |
10104 |
TCP |
|
collabora-online |
main |
main |
10105 |
TCP |
|
minio |
main |
main |
10106 |
TCP |
|
minio |
console |
console |
10107 |
TCP |
|
transmission |
main |
main |
10109 |
TCP |
|
anonaddy |
main |
main |
10110 |
TCP |
|
blog |
main |
main |
10111 |
TCP |
|
bookstack |
main |
main |
10112 |
TCP |
|
clarkson |
main |
main |
10113 |
TCP |
|
quassel-core |
ident |
ident |
10113 |
TCP |
|
icinga2 |
main |
main |
10114 |
TCP |
|
icinga2 |
https |
https |
10115 |
TCP |
|
icinga2 |
api |
api |
10116 |
TCP |
|
leantime |
main |
main |
10117 |
TCP |
|
leantime |
extra |
extra |
10118 |
UDP |
|
monica |
main |
main |
10119 |
TCP |
|
snipe-it |
main |
main |
10120 |
TCP |
|
xbackbone |
main |
main |
10121 |
TCP |
|
airsonic-advanced |
main |
main |
10122 |
TCP |
|
dokuwiki |
main |
main |
10123 |
TCP |
|
emulatorjs |
front |
front |
10124 |
TCP |
|
ipfs |
main |
main |
10125 |
TCP |
|
nano-wallet |
main |
main |
10126 |
TCP |
|
projectsend |
main |
main |
10127 |
TCP |
|
endlessh |
main |
main |
10128 |
TCP |
|
darktable |
main |
main |
10129 |
TCP |
|
emulatorjs |
main |
main |
10130 |
TCP |
|
firefox |
main |
main |
10131 |
TCP |
|
hedgedoc |
main |
main |
10132 |
TCP |
|
libreoffice |
main |
main |
10133 |
TCP |
|
mysql-workbench |
main |
main |
10134 |
TCP |
|
openvscode-server |
main |
main |
10135 |
TCP |
|
pidgin |
main |
main |
10136 |
TCP |
|
wireshark |
main |
main |
10137 |
TCP |
|
emulatorjs |
ipfs |
ipfs |
10138 |
TCP |
|
couchpotato |
main |
main |
10139 |
TCP |
|
paperless-ng |
main |
main |
10140 |
TCP |
|
papermerge |
main |
main |
10141 |
TCP |
|
boinc |
main |
main |
10142 |
TCP |
|
dillinger |
main |
main |
10143 |
TCP |
|
domoticz |
main |
main |
10144 |
TCP |
|
fleet |
main |
main |
10145 |
TCP |
|
habridge |
main |
main |
10146 |
TCP |
|
ipfs |
gateway |
gateway |
10147 |
TCP |
|
kodi-headless |
main |
main |
10148 |
TCP |
|
pwndrop |
main |
main |
10149 |
TCP |
|
pydio-cells |
main |
main |
10150 |
TCP |
|
scrutiny |
main |
main |
10151 |
TCP |
|
kodi-headless |
websocket |
websocket |
10152 |
TCP |
|
shlink |
main |
main |
10153 |
TCP |
|
shlink-web-client |
main |
main |
10154 |
HTTP |
|
airdcpp-webclient |
main |
main |
10155 |
HTTP |
|
trilium-notes |
main |
main |
10156 |
HTTP |
|
hyperion-ng |
boblightservice |
boblightservice |
19333 |
TCP |
|
hyperion-ng |
jsonservice |
jsonservice |
19444 |
TCP |
|
hyperion-ng |
protobufservice |
protobufservice |
19445 |
TCP |
|
syncthing |
discovery |
discovery |
21027 |
UDP |
|
airdcpp-webclient |
unencrypted-tcp |
unencrypted-tcp |
21248 |
TCP |
|
airdcpp-webclient |
search-udp |
search-udp |
21248 |
UDP |
|
airdcpp-webclient |
encrypted-tcp |
encrypted-tcp |
21249 |
TCP |
|
syncthing |
listeners |
tcp |
22000 |
TCP |
|
syncthing |
listeners-udp |
udp |
22000 |
UDP |
|
joplin-server |
main |
main |
22300 |
TCP |
|
omada-controller |
omada-tcp |
omada-tcp1 |
29810 |
TCP |
|
omada-controller |
omada-udp |
omada-udp1 |
29810 |
UDP |
|
omada-controller |
omada-tcp |
omada-tcp2 |
29811 |
TCP |
|
omada-controller |
omada-udp |
omada-udp2 |
29811 |
UDP |
|
omada-controller |
omada-tcp |
omada-tcp3 |
29812 |
TCP |
|
omada-controller |
omada-udp |
omada-udp3 |
29812 |
UDP |
|
omada-controller |
omada-tcp |
omada-tcp4 |
29813 |
TCP |
|
omada-controller |
omada-udp |
omada-udp4 |
29813 |
UDP |
|
minetest |
main |
main |
30000 |
UDP |
|
teamspeak3 |
files |
files |
30033 |
TCP |
|
plex |
main |
main |
32400 |
TCP |
Potential conflict with plex (Official) |
pydio-cells |
gprc |
gprc |
33060 |
TCP |
|
xteve |
main |
main |
34400 |
TCP |
|
foldingathome |
control |
control |
36330 |
TCP |
|
habridge |
comm |
comm |
50000 |
TCP |
|
appdaemon |
tcp |
tcp |
51050 |
TCP |
|
podgrab |
tcp |
tcp |
51080 |
TCP |
|
deluge |
torrent |
tcp |
51413 |
TCP |
|
deluge |
torrent-udp |
udp |
51413 |
UDP |
|
transmission |
torrent |
torrent |
51414 |
TCP |
|
transmission |
torrentudp |
torrentudp |
51414 |
UDP |
|
resilio-sync |
bt-tcp |
bt-tcp |
55555 |
TCP |
|
resilio-sync |
bt-udp |
bt-udp |
55555 |
UDP |
|
quassel-web |
main |
main |
64080 |
TCP |
|
Dependency Apps
App |
Service |
Port Name |
Port |
Protocol |
Note |
promtail |
main |
main |
3101 |
TCP |
|
mariadb |
main |
main |
3306 |
TCP |
|
postgresql |
main |
main |
5432 |
TCP |
|
redis |
main |
main |
6379 |
TCP |
|
memcached |
main |
main |
11211 |
TCP |
|
Official Apps
App |
Service |
Port |
Note |
chia |
main |
8444 |
|
chia |
farmerPort |
8447 |
|
minio |
main |
9000 |
Potential conflict with traefik |
nextcloud |
main |
9001 |
|
minio |
consolePort |
9002 |
|
machinaris |
main |
9003 |
|
ipfs |
swarmPort |
9401 |
|
ipfs |
apiPort |
9501 |
|
ipfs |
gatewayPort |
9880 |
|
collabora |
main |
9980 |
|
plex |
main |
32400 |
Potential conflict with plex (Truecharts) |
TrueNAS Scale Services
Service |
Port |
Protocol |
Note |
ssh |
22 |
TCP |
|
webui |
80 |
HTTP |
|
webui |
443 |
HTTPS |
|
Ports that are blocked in major web browsers
Port |
Used by (example) |
1 |
tcpmux |
7 |
echo |
9 |
discard |
11 |
systat |
13 |
daytime |
15 |
netstat |
17 |
qotd |
19 |
chargen |
20 |
ftp data |
21 |
ftp access |
22 |
ssh |
23 |
telnet |
25 |
smtp |
37 |
time |
42 |
name |
43 |
nicname |
53 |
domain |
69 |
tftp |
77 |
priv-rjs |
79 |
finger |
87 |
ttylink |
95 |
supdup |
101 |
hostriame |
102 |
iso-tsap |
103 |
gppitnp |
104 |
acr-nema |
109 |
pop2 |
110 |
pop3 |
111 |
sunrpc |
113 |
auth |
115 |
sftp |
117 |
uucp-path |
119 |
nntp |
123 |
NTP |
135 |
loc-srv /epmap |
137 |
netbios |
139 |
netbios |
143 |
imap2 |
161 |
snmp |
179 |
BGP |
389 |
ldap |
427 |
SLP (Also used by Apple Filing Protocol) |
465 |
smtp+ssl |
512 |
print / exec |
513 |
login |
514 |
shell |
515 |
printer |
526 |
tempo |
530 |
courier |
531 |
chat |
532 |
netnews |
540 |
uucp |
548 |
AFP (Apple Filing Protocol) |
554 |
rtsp |
556 |
remotefs |
563 |
nntp+ssl |
587 |
smtp (rfc6409) |
601 |
syslog-conn (rfc3195) |
636 |
ldap+ssl |
989 |
ftps-data |
990 |
ftps |
993 |
ldap+ssl |
995 |
pop3+ssl |
1719 |
h323gatestat |
1720 |
h323hostcall |
1723 |
pptp |
2049 |
nfs |
3659 |
apple-sasl / PasswordServer |
4045 |
lockd |
5060 |
sip |
5061 |
sips |
6000 |
X11 |
6566 |
sane-port |
6665 |
Alternate IRC [Apple addition] |
6666 |
Alternate IRC [Apple addition] |
6667 |
Standard IRC [Apple addition] |
6668 |
Alternate IRC [Apple addition] |
6669 |
Alternate IRC [Apple addition] |
6697 |
IRC + TLS |
10080 |
Amanda |
Note: TCP and UDP ports that are the same in some Apps, are not by mistake.
If you notice a port conflict, please notify us so we can resolve it (when possible).